Refund policy

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Return & Refund Policy

Due to the nature of our products, all sales are final. For hygiene reasons, we do not accept returns or exchanges on wigs or hair products once they have been dispatched.

Please ensure you review all product details, including length, colour, and description, carefully before placing your order.

Damaged or incorrect items: If your item arrives damaged or you receive the wrong product, please contact us within 48 hours of delivery at estherchidera090@gmail.com with photos and your order number. We will resolve this promptly.

We appreciate your understanding and are happy to answer any questions before you purchase.